Sales Policy – Pixero

Effective Date: December 16, 2024

At Pixero, we are committed to providing our customers with exceptional service and luxury timepieces. This Sales Policy outlines the terms and conditions that apply when you purchase products from us. By placing an order with Pixero, you agree to the terms of this Sales Policy.

1. Product Availability

  • Stock Availability: All products on our website are subject to availability. While we strive to keep our inventory updated, in some cases, a product may be out of stock after you place an order. If this happens, we will notify you as soon as possible and offer alternatives, including choosing a similar product or issuing a full refund.
  • Pre-Orders: For items on pre-order, we will provide you with an estimated shipping date. Pre-order products are subject to availability from the manufacturer or supplier.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and are exclusive of taxes, shipping fees, and any other charges that may apply. Prices may change without notice, but the price at the time of purchase will be honored.
  • Payment Methods: We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment systems available on our checkout page.
  • Sales Tax: Sales tax will be added to orders as required by state and local tax laws. The tax amount will be calculated and displayed at checkout.
  • Payment Authorization: Payment will be processed at the time of purchase, and your order will be confirmed once payment is successfully authorized.

3. Order Confirmation and Cancellation

  • Order Confirmation: After you place an order, you will receive an email confirmation with the details of your purchase. Please review this information to ensure accuracy.
  • Order Cancellation: Orders can be canceled prior to shipping. If you wish to cancel your order, please contact us as soon as possible at info@pixero.site. Once the order has been shipped, we cannot cancel the transaction.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options depending on your location. All orders are processed within 1-2 business days, excluding holidays. Shipping costs are calculated at checkout based on your shipping address and selected delivery method.
  • Delivery Time: Delivery times vary depending on the shipping option chosen and your location. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party couriers, customs, or other external factors.
  • Tracking: Once your order has shipped, you will receive a tracking number to monitor the progress of your shipment.

5. International Orders

  • Customs and Import Duties: For international orders, you are responsible for any customs duties, taxes, or import fees incurred upon arrival. These fees are not included in the purchase price and must be paid directly to the customs authority or courier upon delivery.
  • Shipping Times: International shipping times may vary based on the destination country and the customs process.

6. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information on returns, refunds, and exchanges.

7. Promotions and Discounts

  • Discount Codes: Any discount codes or promotional offers provided must be applied during checkout. Only one discount code can be used per order.
  • Limited-Time Offers: Some promotions and discounts may have limited-time availability and cannot be extended beyond the stated time frame.
  • Exclusions: Certain products may be excluded from promotional offers, and these exclusions will be clearly listed on the promotional material.

8. Customer Responsibility

  • Accurate Information: You are responsible for providing accurate billing and shipping information when placing an order. Incorrect or incomplete information may delay your order or lead to delivery issues.
  • Receipt of Goods: Upon receiving your order, you are responsible for inspecting the items and notifying us of any issues, such as damaged or incorrect products, within 7 days of receipt.

9. Limitation of Liability

Pixero is not liable for any damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the product, and we do not assume responsibility for indirect or consequential damages.

10. Modification of Sales Policy

Pixero reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon publication.

11. Contact Information

For any questions or concerns regarding this Sales Policy, please contact us:

  • Email: info@pixero.site
  • Phone: (845) 651-0295
  • Address: 197 Wheeler Rd, Florida, New York (NY)

Thank you for choosing Pixero for your luxury timepiece needs. We look forward to serving you.